NovaSmith

We were traveling as a family of five from Spain to visit relatives in the United States, and the Allegiant Air Office in Spain made the entire process incredibly smooth. With three children, including a toddler, we needed help organizing flights with minimal layovers, extra luggage space, and stroller access. The team at the office patiently worked with us to find the best routes and explained all the rules around traveling with kids. They made sure we had child seats pre-booked and helped arrange early boarding so we wouldn’t have to rush through the airport. What impressed me most was their attention to detail — they even printed a checklist for travel day, which was a huge help. Their calm and caring demeanor made a stressful situation feel manageable. The customer service was excellent, and the office environment was comfortable. Thank you to the staff — you made our family trip start on the right foot. We’ll absolutely be back.